Last updated: 10 September 2025
At Roobaroo, we respect your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and protect your details when you interact with us.
1. What We Collect
We may collect information such as:
• Your name, email, phone number and delivery address when you place an order.
• Payment details (processed securely by third-party providers; we don’t store card numbers).
• Browsing activity on our website (cookies, analytics).
2. How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Communicate with you about your order, returns, or promotions (if you’ve opted in).
• Improve our website, products, and customer experience.
3. Sharing Information
We don’t sell your personal information. We may share it only with:
• Payment providers, delivery partners, and IT service providers who help us run our business.
• Regulators or law enforcement if legally required.
4. Security
We take reasonable steps to keep your information safe, but no system is 100% secure. Always
protect your login details.
5. Your Rights
You can:
• Ask us what personal information we hold about you.
• Request corrections if your details are inaccurate.
• Opt out of marketing emails at any time.
6. Small Business Note
Many small businesses with an annual turnover of under AU$3 million are exempt from the Privacy
Act 1988 (Cth). Even so, Roobaroo chooses to follow good privacy practices and handle your
information responsibly.
7. Contact Us
Questions or requests? Contact us at:
Email: support@roobaroo.com.au