Terms & Conditions

Last updated: 10 September 2025

Welcome to Roobaroo. These Terms & Conditions (“Terms”) govern your access to and use of our
website, social media pages, and any purchases you make from us (together, the “Services”). By
using the Services, you agree to these Terms.
If you have questions, contact us at: support@roobaroo.com.au

1) About Us
Roobaroo (the “Company”, “we”, “us”, “our”) designs, markets, and sells apparel and accessories in
Australia and internationally.
2) Using Our Website

• • You must be 18+ or have a parent/guardian’s consent.

• • Don’t misuse the site (no scraping, hacking, unlawful content, IP infringement, spam).

• • We may update, suspend, or restrict the Services at any time for maintenance or security.
    3) Product Information, Pricing & Taxes

• • We try to display colours, sizing and details accurately; minor variations can occur.

• • Prices are shown in AUD and include GST unless stated otherwise.

• • We may change prices or promotions at any time before you place an order.

• • Obvious pricing errors: we may cancel/refund orders placed at an incorrect price due to a
    genuine mistake.
    4) Orders, Acceptance & Availability

• • Your order is an offer to buy; we accept when we email a confirmation or ship your items.

• • If an item is unavailable after you order, we’ll cancel and refund that item.

• • We may cancel or refuse an order (e.g., suspected fraud, incorrect pricing, supply issues).
    5) Payment
    We accept major cards and may offer third party payment options (e.g., Shop Pay, PayPal, Afterpay).
    Third-party providers have their own terms, please review them before using.
    6) Shipping, Risk & Title

• • Shipping options, costs and timeframes are shown at checkout.

• • Risk in goods passes to you on delivery; title passes once we receive full payment.

• If a parcel is returned to us due to incorrect address or non-collection, we’ll contact you to
  rearrange delivery (additional shipping fees may apply).
  7) Australian Consumer Law — Your Non-Excludable Rights
  Nothing in these Terms excludes, restricts or modifies your non-excludable statutory rights under
  the Australian Consumer Law (ACL). If a product has a fault or fails to meet a consumer guarantee,
  you’re entitled to a remedy repair, replacement or refund depending on whether the failure is minor
  or major.
  Note: A “change of mind” is not a fault. Businesses are not legally required to accept returns for
  change of mind unless they choose to offer it as store policy.